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FAQ — Ask Away

No Dumb Questions.
Just Good Beats.

You've got questions, we've got honest answers — and zero corporate robot-speak. If it's not here, our inbox is always open.

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The Real Talk

Everything You're Wondering

🛒 Buying & Delivery
📜 Licensing
đŸŽšī¸ Technical
🤔 The Odd Ones

The whole thing runs through the BeatStars player right on the homepage. Pick a beat, pick a license, pay — and the download link lands in your email instantly. Files also sit in your BeatStars account forever.

Faster than your friend "sending you the file later." We promise.

BeatStars handles checkout securely through Stripe and PayPal — so all major cards, plus PayPal balances, work. Your payment info never touches our hands.

Genuinely instant. The second your payment clears, the files are unlocked — usually under 2 minutes from "add to cart" to "downloading." No waiting for a human to wake up and email you.

No "your beat is in another castle" energy here.

Because beats are digital files delivered instantly, all sales are final once downloaded. But — if there's a genuine technical problem (corrupt file, wrong delivery), reach out and we'll fix it fast. We want you happy, not just paid.

Basic for first releases and demos. Premium if you're a serious artist who performs and wants radio play and stems. Unlimited if you want zero caps and full YouTube monetization. Full breakdown lives on the Licenses page.

Yes — just write "Prod. by Kony Ala Prod" in your song title or description. That's it. No royalties, no revenue split, no fine print.

The beat will technically still play without the credit... but karma keeps excellent records.

First — congratulations, that's a great problem to have. Practically, you'd just need to upgrade to a higher license tier to stay fully covered. If your song is climbing, grab Unlimited and never think about it again.

If your track goes viral, the license upgrade is the cheapest part of that day.

Absolutely. An exclusive license means the beat is yours alone and gets pulled from the store for good. Pricing is custom — email us directly and we'll talk.

Stems are the beat split into separate tracks — drums, bass, melody on their own files. Your mixing engineer needs them to balance your vocals properly. Included with Premium and Unlimited.

Handing an engineer an MP3 instead of stems is like asking a chef to un-bake a cake.

MP3 is compressed and lighter — fine for quick demos. WAV is full studio quality with no loss — that's what you record and release with. Every license includes both.

That little "Kony Ala Prod" tag in the preview stops people from stealing the beat. The version you purchase is 100% untagged and clean.

The tag is the bouncer. Once you've paid, you're on the VIP list.

Yes — once you own the license, you can adjust tempo, pitch, arrange and chop the beat to fit your song. That's your creative space. Just keep the producer credit intact.

The core is reggae and dancehall, with a healthy dose of Afro-Caribbean flavor. If it makes you nod your head and feel the islands, it's in our lane.

For sure. Custom productions are done on request — email us with your vision, references and timeline, and we'll build something from scratch.

The store is open 24/7/365. Browse, buy and download whenever the muse shows up — no business hours, no waiting. The beats don't sleep.

3 AM is honestly when the best riddims get picked anyway.

Easy — scroll down a touch and hit the contact button. A real human reads every message and gets back to you. No ticket numbers, no bots.

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Buying a beat shouldn't
feel like reading a legal contract.

So we made it simple, honest and fast. Clear licenses, instant files, real support. You bring the talent — we'll bring the riddim.

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Still Got a Question?

No FAQ covers everything. If something's still unclear, reach out — a real person (not a chatbot) will answer, usually within a day.